Shipping policy
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We process and dispatch all catalog orders within 24 hours of receiving cleared payment.
We provide both domestic (Australia-wide) and international shipping options across all price points to suit your needs.
Our Shipping Partners
- Couriers Please — for metropolitan and major city deliveries
- Aramex and Australia Post — for regional areas, rural locations, and Post Office Box (PO Box) deliveries
Our warehouse is based in Melbourne, Victoria. Please allow the following estimated delivery timeframes (business days) from dispatch:
- Melbourne to Melbourne: 1 day
- Melbourne to Regional Victoria: 2 days
- Melbourne to Tasmania: 2 days
- Melbourne to Canberra (ACT): 2 days
- Melbourne to South Australia: 2 days
- Melbourne to New South Wales: 3 days
- Melbourne to Queensland: 3 days
- Melbourne to Western Australia / Northern Territory: 5 days
- Melbourne to New Zealand: 5 days
Important notes:
- These are estimated timeframes and may vary depending on the carrier, location specifics, and external factors.
- Delivery times are subject to change during peak periods, public holidays, or high-volume seasons.
- We aim to provide reliable service, but we cannot guarantee exact delivery dates.
Tracking Your Order Once your order ships, you'll receive a shipment notification email with tracking details. You can also log in to your account at any time to view real-time order and shipment status.
If you have any questions about your shipment, feel free to contact our support team. Thank you for shopping with us!